EST. 2014, Cresson, TX
About the Role
A dispatcher serves as a primary point of communication for drivers and customers, receiving requests, transmitting messages, and tracking loads to support daily operations.
ESSENTIAL DUTIES & RESPONSIBILITIES
Coordinate daily milk pickup from various barns.
Communicate with dairy farms, truck drivers, and customers to ensure timely and accurate delivery of milk
Monitor and track milk supply and demand to make necessary adjustments to delivery schedules
Maintain accurate records of deliveries and customer orders
Monitor the temperatures of milk samples
Resolve any delivery issues or conflicts in a timely and efficient manner
Continuously improve processes and procedures to increase efficiency and maintain high customer satisfaction
Ensure compliance with all federal and state regulations related to dairy production and transportation
Ensuring safe milk practices when handling milk
Other related duties as assigned
Requirements
High school diploma or equivalent required
Minimum of 2 years of experience in dispatch or logistics
Obtain and maintain a milk handler certification
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with drivers and customers
Strong problem-solving and critical-thinking skills
Ability to thrive in a fast-paced and dynamic environment
Strong attention to detail and organizational skills
Proficiency in Google Docs and transportation management software (PCS)
Knowledge of federal and state regulations related to transportation
Willingness to work flexible hours, including weekends and holidays, on-call and after-hours, as needed
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Must be able to bend, stoop, kneel, crouch, squat, lift 25 pounds, sit for an extended period, and reach overhead
About the Company
Since 2014, Red Stag has been a trusted leader in bulk dairy transportation and logistics. What began with just three trucks has grown into a nationwide operation with a fleet of over 160 trucks, serving customers from coast to coast.
At Red Stag, we’re more than a milk hauling company—we’re a dedicated partner to dairy farms across the U.S. Our team is built on a foundation of community, reliability, and service excellence. Every mile we drive reflects our commitment to quality and care in everything we do.